Lingerie Australia - Sexy Lingerie shopping and gifts for Everyone

Customer Support

The Bra Bar is an interactive shopping site where you can browse and buy the products we display online

 

 How do I find Products?

  1. Products in this site are arranged in a number of categories such as Bras, Briefs, Bridal or Hosiery. Simply click on one of the category links in the header to begin browsing.
  2. You will be shown a range of subcategories. For example Bras could be full cup, half cup, convertable or contour. Click on one of the subcategories.
  3. Small images of each product in that subcategory will appear. Simply click on the product you wish to view and full details will appear.
  4. If you wish to purchase the product you are viewing then select your desired size and colour from the drop down menus and click on the "Add to Order" button (you can remove the product later if you change your mind).
  5. Continue browsing our range until you have placed all the products you want in your shopping bag. You can view the contents of your bag and remove products from it by clicking the "Your Shopping Cart" link in the header.
  6. When you are ready to checkout click on the "Your Shopping Cart" link on the left menu.  Then click on the "go to checkout" link and follow the prompts to move through the checkout.

 

 How can I tell that this site is secure and my credit card details are safe when I make a purchase?

To learn about the Bra Bar's security features click here.

What If I Purchase The Wrong Size?


We are happy to exchange products based on choosing the wrong size provided they are not worn and the items are not hosiery.

 

What If the Product is Damaged?

  1. All items are checked to make sure that they are well made and defect free before shipping.
  2. In the event that a faulty product is sent, we will happily exchange this product.

 

Returns Policy

  1. We are happy to exchange bras and briefs and non-hosiery lingerie items for different sizes if you choose the wrong size. Additional postage may be chargable.
  2. Unfortunately we cannot accept the return of hosiery because of incorrect size or colour choice. Please choose your hosiery wisely.

Delivery Charges and Timeframes

Postage & packing is calculated at the checkout stage of the purchase and will be displayed to you before you send your order.

While we make every effort within reason to ensure that this calculation is accurate under certain circumstances the postage cost calculated may be in error and not cover the real delivery costs.

Under these circumstances we reserve the right to not proceed with the order. Instead we will contact you and inform you of the actual cost and give you the option of proceeding with the revised delivery charges, or cancelling your order.

Delivery of stock usually takes between 3-6 working days where items are in store.  We will notify you if we need to order new stock in for you.

For more information on our delivery policy, please contact us.

 

 

Store Locations

The Bra Bar
305 Murray Street
Perth WA  6000
Phone: 08 9321 8820
Fax: 08 9321 1423

The Bra Bar
The Mezz Shop 37
148 Scarborough Beach Rd
Mt Hawthorn WA 6016
Phone: 9444 8820

The Bra Bar
Shop 234 Level 1
Lakeside Joondalup
Shopping Centre
Phone: 9301 0066

 
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